Shipping Policy

1. Fast & Free Shipping

At Caewiset, we believe getting your pet the best gear shouldn't come with extra costs. That is why we offer Free Standard Shipping on all orders across the United States.

2. Delivery Timeline

We know your furry friends are waiting! Our goal is to get your order to you as quickly as possible.

• Estimated Delivery Time: 4–7 business days.

• Processing Time: Most orders are processed and prepared for shipment within 1–2 business days.

Note: Delivery times are estimates and start from the date of shipping. While we aim for 4–7 days, external factors like holidays or extreme weather can occasionally cause slight delays.

3. Order Tracking

As soon as your order ships, we will send you a confirmation email with a tracking number. You can monitor your package’s journey every step of the way directly on our website 

4. Shipping Destinations

Currently, we provide free 4–7 day shipping to all customers within the United States.

For international orders, shipping rates and times will be calculated at checkout.")

5. Damaged or Lost Items

If your order arrives damaged or doesn't arrive within the expected timeframe, please reach out to us at [Your Support Email]. We will work with the carrier to locate your package or send a replacement immediately.

6. Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. If you realize there is an error, please contact us within 12 hours of placing your order so we can attempt to update it before it ships.